Privacy Policy

EstateOS - Last updated: May 15, 2026

This Privacy Policy describes how EstateOS (“we”, “us”, “our”) processes personal information when you use our website, mobile applications, and related services (together, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Who we are

The data controller for personal information collected through the Services is the operator of EstateOS. For privacy requests, contact: privacy@estateos.pl.

2. Categories of personal information we process

Depending on how you use the Services, we may process the following categories of data:

Identifiers - for example: name, email address, account identifiers, online identifiers (such as authentication tokens, device or push notification tokens where applicable), and similar data used to operate accounts and secure access.
User content - for example: property listing content (descriptions, images, metadata you submit), profile information, messages and other content you choose to upload or send through the Services.
Location - for example: approximate or precise location when you enable location-based features (such as map search, nearby listings, or location-enhanced discovery), as permitted by your device settings and applicable law.
Technical and usage data - for example: IP address, device/browser type, diagnostic logs, and product analytics needed to maintain security, reliability, and improve the Services.

3. How we use personal information

We use personal information to:

Provide, operate, maintain, and improve the Services;
Create and manage accounts, authenticate users, and prevent fraud and abuse;
Deliver features you request (including listings, messaging, notifications, and map-related features);
Communicate with you about the Services, support requests, and important notices;
Comply with legal obligations and enforce our terms.

4. Legal bases (where applicable)

If GDPR or similar laws apply, we rely on appropriate legal bases such as: performance of a contract, legitimate interests (for example security, fraud prevention, service improvement), consent where required (for example certain marketing or optional analytics/location features), and legal obligations.

5. Sharing of personal information

We may share personal information with:

Service providers who assist us with hosting, email delivery, analytics, customer support, security, payments (if applicable), and similar functions, under contractual safeguards;
Other users when you choose to publish content (for example listing details) or send messages through the Services;
Authorities when required by law or to protect rights, safety, and security.

We do not sell your personal information.

6. Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the data category and context.

7. Security

We implement technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure.

8. International transfers

If we transfer personal information across borders, we use appropriate safeguards as required by applicable law.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is based on consent. To exercise rights, contact us at privacy@estateos.pl. You can control certain device permissions (such as location or notifications) through your device settings.

10. Children

The Services are not directed to children under the age where parental consent is required for data processing in your region, and we do not knowingly collect personal information from such children.

11. Third-party services

The Services may contain links or integrations with third parties. Their processing is governed by their own policies. Apple may process certain data in connection with App Store distribution; see Apple’s privacy disclosures for details.

12. Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.

13. Contact

Questions about this Privacy Policy: privacy@estateos.pl